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Partnership

DACOSAlfaDocs

DACOS is an official AlfaDocs partner

Our agents read and write directly in the AlfaDocs calendar. No double entry, no manual hand-offs.

The integration

What the integration changes

  • Intelligent calendar and appointment management

    Our agents connect to the AlfaDocs calendar in real time and offer patients only the slots that are genuinely free. They can book, move or cancel an appointment on their own, updating AlfaDocs directly without the front desk stepping in. Patient confirmations are picked up automatically too, so the appointment status stays current.

  • Patient recognition and opportunity recovery

    Caller ID lets the agent identify the patient before the conversation even starts, pulling their name, history and upcoming appointments from AlfaDocs. The integration also reads hygiene recalls coming due and treatment plans still pending, so targeted follow-up flows can be triggered.

  • Dashboard and KPIs always current

    The analytics dashboard uses AlfaDocs calendar data to give the practice an immediate view of its performance: no-show rate, chair utilisation, recovered cancellations. Numbers read from the calendar, not estimated.

Which channels

On the phone, on WhatsApp and on the website.

The same patient context, wherever the patient calls or writes.

Availability

Available on every AlfaDocs plan
Light, Smart, Elite
Integrates with
Calendar, Online booking, Appointments
Activated during onboarding
No custom development

Activation

How you switch it on

  1. 01

    You book a demo and we look at how your practice actually works.

  2. 02

    We connect DACOS to your AlfaDocs account during onboarding.

  3. 03

    We test it together and go live only once you are convinced.

Let's talk

On AlfaDocs? Let's see how it would work at your practice.

Book a free demo

View the AlfaDocs listing

We reply the same day.